--- title: GENERAL TERMS AND CONDITIONS description: Our General Terms and Conditions --- [Skip to content](https://www.apartmenthouse.ch/en/conditions#main-content) [![Logo_Web_Apartment_House_RGB](https://www.apartmenthouse.ch/hubfs/Logo_Web_Apartment_House_RGB.svg "Logo_Web_Apartment_House_RGB")](https://www.apartmenthouse.ch/?hsLang=en) - [Contact](https://www.apartmenthouse.ch/en/contact) - [DE](https://www.apartmenthouse.ch/de/agb?hsLang=de) - [EN](https://www.apartmenthouse.ch/en/?hsLang=en) - [House Viktoria](https://www.apartmenthouse.ch/en/house-viktoria) - [House Rodtmatt](https://www.apartmenthouse.ch/en/house-rodtmatt) - [Services](https://www.apartmenthouse.ch/en/services) - [Booking explained briefly](https://www.apartmenthouse.ch/en/buchung-kurz-erklärt) - [Trendy neighborhood](https://www.apartmenthouse.ch/en/trendy-neighborhood) - [DE](https://www.apartmenthouse.ch/de/agb?hsLang=de) - [EN](https://www.apartmenthouse.ch/en/?hsLang=en) - [House Viktoria](https://www.apartmenthouse.ch/en/house-viktoria) - [House Rodtmatt](https://www.apartmenthouse.ch/en/house-rodtmatt) - [Services](https://www.apartmenthouse.ch/en/services) - [Booking explained briefly](https://www.apartmenthouse.ch/en/buchung-kurz-erklärt) - [Trendy neighborhood](https://www.apartmenthouse.ch/en/trendy-neighborhood) - [Contact](https://www.apartmenthouse.ch/en/contact) ## Apartment House Bern # General Terms and Conditions ## GENERAL TERMS AND CONDITIONS **General Terms and Conditions (GTC)** **Apartmenthaus Bern General Partnership E. Schenk and B. Schläfli** **1. Scope of Application** These General Terms and Conditions (hereinafter referred to as “GTC”) apply to the paid provision of furnished apartments as well as to all related services and deliveries of **Apartmenthaus Bern General Partnership E. Schenk and B. Schläfli**, Hauptgasse 5, 3294 Büren an der Aare (hereinafter referred to as “Apartmenthaus Bern”) to tenants. The GTC form an integral part of every contract. Any conflicting or deviating contractual terms of the tenant or a business partner shall not apply. Supplementary provisions of the Swiss Code of Obligations apply, excluding tenancy law provisions. --- **2. Conclusion of Contract** Upon receipt of a rental request via the website [www.apartmenthaus.ch](http://www.apartmenthaus.ch), by telephone, e-mail or through third-party platforms, the tenant will receive a written booking confirmation including an invoice. For rental periods exceeding three months, the contractual relationship is deemed to be of indefinite duration. The tenancy agreement shall only come into force upon signing of the rental contract. --- **3. Services, Payments and Prices** **3.1 Included Services** The rental price includes the provision of the furnished apartment for the agreed period. The following ancillary costs are included in the gross rent on a flat-rate basis: Final cleaning is charged in advance. **Cleaning fees:** For stays of one month or longer, interim cleaning is carried out every 14 days at a price of CHF 50. For longstay bookings (from 1 months), CHF 100 per month is charged additionally for cleaning, in addition to the rent. Additional services provided by Apartmenthaus Bern will be invoiced separately. The apartments are intended and personalized for occupancy by one to a maximum of two persons. Subletting or transfer to third parties is not permitted. All prices are stated in Swiss Francs (CHF). --- **3.2 Payment Terms** For both fixed-term and open-ended rental agreements, rent must be paid in advance. If, in the case of an open-ended tenancy, the tenant fails to meet the payment obligation on time, Apartmenthaus Bern is entitled to withdraw from the contract after granting a grace period of six (6) days. In this case, the apartment must be vacated immediately. The tenant is liable for all resulting damages (e.g. loss of rent). --- **3.3 Price Changes** Apartmenthaus Bern expressly reserves the right to change prices. --- **3.4 Prices as of 01 February 2026** Deviations depending on apartment category are possible. The respective offer on the Apartmenthaus Bern website shall be decisive. --- **3.5 Security Deposit** For longstay bookings of three months or more, a security deposit equal to one month’s rent is required. This must be paid in full prior to arrival. --- **4. Accommodation Period** The apartments are designed as temporary accommodation solutions and may be rented for a fixed term (from two days) or for an indefinite period. For open-ended rental agreements (longstay), rent must be paid monthly in advance. --- **5. Obligations of the Tenant** **5.1 Duty of Care** The tenant is obliged to use the apartment with due care, to maintain it properly and to protect it from damage, even during periods of non-use. In particular, the following are prohibited: Smoking is strictly prohibited throughout the entire apartment building. --- **5.2 Handover and Damages** The apartment is handed over in a contractually compliant condition. The inventory must be checked upon move-in. If no defects are reported within two (2) days, the condition shall be deemed accepted. The following shall be borne by the tenant: Damage or imminent hazards (e.g. water damage or natural hazards) must be reported immediately. Failure to report or delayed reporting results in liability. Appliances such as kitchen cabinets, cooker, Nespresso coffee machine, kettle, etc. must be used in accordance with operating instructions. --- **5.3 Commercial Use** Commercial use of the apartment is not permitted. --- **5.4 Consideration** The tenant must show consideration for other guests (see house rules). --- **6. Arrival and Departure Times** --- **7. Structural Alterations** Structural alterations are not permitted. --- **8. Liability** **8.1 Liability of the Tenant** The tenant is liable for all damage, loss or destruction caused by themselves or third parties. Taking out tenant and household liability insurance is recommended. **8.2 Exclusion of Liability** Apartmenthaus Bern is not liable for theft or damage to items brought in by the tenant. Insurance coverage for such items is the responsibility of the tenant. **8.3 Limitation of Liability** Apartmenthaus Bern is only liable in cases of intent or gross negligence and only for direct damages. Any further liability is excluded. --- **9. Withdrawal from the Rental Agreement** **9.1 Immediate Withdrawal** The landlord may withdraw from the contract without notice if: **9.2 Compensation for Damages** In the event of immediate withdrawal, the tenant is liable for all damages (e.g. loss of rent). **9.3 Move-out** Upon vacating the apartment, the tenant is liable for damage to walls, furniture, linen, decoration and fixtures, as well as for their professional restoration. --- **10. Termination and Cancellation Policy** **10.1 Cancellation** Cancellations or early departures must be communicated in writing to the concierge. **10.2 Cancellation Fees (Fixed-Term Bookings)** **10.3 Open-Ended Rental Agreements** Notice period: 1 month, in writing, effective at the end of the month. **10.4 Individual Arrangements** Apartmenthaus Bern reserves the right to contractually agree on individual cancellation conditions. --- **11. Severability Clause** Should individual provisions of these GTC be invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a legally valid provision that most closely reflects the economic intent of the original provision. --- **12. Applicable Law and Place of Jurisdiction** Swiss law shall apply exclusively. The place of jurisdiction is Bern. Tenants with diplomatic or consular privileges expressly waive such privileges and submit to the jurisdiction and enforcement authorities of Switzerland. [Back to the homepage](https://www.apartmenthouse.ch/de/old?hsLang=en) [![Logo_web_Apartment_House_Negativ_Weiss_RGB](https://www.apartmenthouse.ch/hubfs/Logo_web_Apartment_House_Negativ_Weiss_RGB.svg "Logo_web_Apartment_House_Negativ_Weiss_RGB")](https://www.apartmenthouse.ch?hsLang=en) #### House Viktoria Beundenfeldstrasse 35 CH-3013 Bern #### Social Media [![instagram](https://www.apartmenthouse.ch/hubfs/raw_assets/public/cms-theme-appartementhaus/images/content/icn_instagram.svg) instagram](https://www.instagram.com/apartmenthousebern/) [![facebook](https://www.apartmenthouse.ch/hubfs/raw_assets/public/cms-theme-appartementhaus/images/content/icn_facebook.svg) facebook](https://www.facebook.com/Apartmenthouse-Bern-110288501720627) [![linkedin](https://www.apartmenthouse.ch/hubfs/raw_assets/public/cms-theme-appartementhaus/images/content/icn_linkedin.svg) linkedin](https://www.linkedin.com/authwall?trk=bf&trkInfo=AQEDmvmudfs5lgAAAYGkOcd4QAyxErfaKWaG5tPo8HEjOFK7bXUIvwqHdlxpzp6UyttpR56POCRiPtfr7HqHCeE6WyjzIDjv2hHAeVyrOxqm9GBvedB2dZaOPnkgrHCILawHlEY=&original_referer=&sessionRedirect=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fapartmenthouse-bern%2F) #### House Rodtmatt Rodtmattstrasse 101 CH-3014 Bern #### Concierge Emergency Nummer Mo - Fr 8.00 a.m. - 17.00 p.m. [+41 78 796 96 93](tel:+41%20(0)787969693) contact@apartmenthouse.ch Made with HubBOX by business4you.ch [House Rules](https://www.apartmenthouse.ch/en/hausordnung?hsLang=en) [GTC](https://www.apartmenthouse.ch/en/agb?hsLang=en) [Imprint](https://www.apartmenthouse.ch/en/imprint?hsLang=en) [Data protection](https://www.apartmenthouse.ch/en/data-protection?hsLang=en) Privacy settings