General Terms and Conditions

General Terms and Conditions (GTC)

Apartmenthaus Bern General Partnership
E. Schenk and B. Schläfli

1. Scope of Application

These General Terms and Conditions (hereinafter referred to as “GTC”) apply to the paid provision of furnished apartments as well as to all related services and deliveries of
Apartmenthaus Bern General Partnership E. Schenk and B. Schläfli,
Hauptgasse 5, 3294 Büren an der Aare
(hereinafter referred to as “Apartmenthaus Bern”)
to tenants.
The GTC form an integral part of every contract. Any conflicting or deviating contractual terms of the tenant or a business partner shall not apply. Supplementary provisions of the Swiss Code of Obligations apply, excluding tenancy law provisions.

2. Conclusion of Contract

Upon receipt of a rental request via the website www.apartmenthaus.ch, by telephone, e-mail or through third-party platforms, the tenant will receive a written booking confirmation including an invoice.
For rental periods exceeding three months, the contractual relationship is deemed to be of indefinite duration. The tenancy agreement shall only come into force upon signing of the rental contract.

3. Services, Payments and Prices

3.1 Included Services

The rental price includes the provision of the furnished apartment for the agreed period. The following ancillary costs are included in the gross rent on a flat-rate basis:

• Heating and hot water
• Building maintenance
• General lighting
• Electricity consumption within the apartment
• Bed linen change every 14 days (for stays of 14 days or longer)
• Weekly change of towels and kitchen linen
• Use of cooking and tableware
• Cable television (excluding Serafe fee)
• WLAN / Wi-Fi

Final cleaning is charged in advance.

Cleaning fees:

• Daily rentals: CHF 120
• 1–4 weeks stay: CHF 140
• Longstay (from 3 months): CHF 180

For stays of one month or longer, interim cleaning is carried out every 14 days at a price of CHF 50.
For longstay bookings (from 1 months), CHF 100 per month is charged additionally for cleaning, in addition to the rent.

Additional services provided by Apartmenthaus Bern will be invoiced separately.

The apartments are intended and personalized for occupancy by one to a maximum of two persons. Subletting or transfer to third parties is not permitted.

All prices are stated in Swiss Francs (CHF).

3.2 Payment Terms

For both fixed-term and open-ended rental agreements, rent must be paid in advance.

If, in the case of an open-ended tenancy, the tenant fails to meet the payment obligation on time, Apartmenthaus Bern is entitled to withdraw from the contract after granting a grace period of six (6) days. In this case, the apartment must be vacated immediately. The tenant is liable for all resulting damages (e.g. loss of rent).

3.3 Price Changes

Apartmenthaus Bern expressly reserves the right to change prices.

3.4 Prices as of 01 February 2026

• 1 week (7 nights): CHF 110 per night
• 2–4 weeks: CHF 100 per night
• Longstay (from 1 month): CHF 90 per night

Deviations depending on apartment category are possible. The respective offer on the Apartmenthaus Bern website shall be decisive.

3.5 Security Deposit

For longstay bookings of three months or more, a security deposit equal to one month’s rent is required. This must be paid in full prior to arrival.

4. Accommodation Period

The apartments are designed as temporary accommodation solutions and may be rented for a fixed term (from two days) or for an indefinite period.

For open-ended rental agreements (longstay), rent must be paid monthly in advance.

5. Obligations of the Tenant

5.1 Duty of Care

The tenant is obliged to use the apartment with due care, to maintain it properly and to protect it from damage, even during periods of non-use.

In particular, the following are prohibited:

• Use for purposes other than residential accommodation
• Removal of furniture or structural alterations
• Use of acidic cleaning agents
• Accommodation of additional persons (exception: relatives on weekends)
• Keeping of pets
• Washing or drying laundry in the apartment
• Hanging or attaching pictures, posters, etc.

Smoking is strictly prohibited throughout the entire apartment building.

5.2 Handover and Damages

The apartment is handed over in a contractually compliant condition. The inventory must be checked upon move-in. If no defects are reported within two (2) days, the condition shall be deemed accepted.

The following shall be borne by the tenant:

• Repairs due to improper use
• Cleaning beyond normal wear and tear

Damage or imminent hazards (e.g. water damage or natural hazards) must be reported immediately. Failure to report or delayed reporting results in liability.

Appliances such as kitchen cabinets, cooker, Nespresso coffee machine, kettle, etc. must be used in accordance with operating instructions.

5.3 Commercial Use

Commercial use of the apartment is not permitted.

5.4 Consideration

The tenant must show consideration for other guests (see house rules).

6. Arrival and Departure Times

• Check-in: from 4:00 p.m.
• Check-out: by 10:00 a.m.

7. Structural Alterations

Structural alterations are not permitted.

8. Liability

8.1 Liability of the Tenant

The tenant is liable for all damage, loss or destruction caused by themselves or third parties. Taking out tenant and household liability insurance is recommended.

8.2 Exclusion of Liability

Apartmenthaus Bern is not liable for theft or damage to items brought in by the tenant. Insurance coverage for such items is the responsibility of the tenant.

8.3 Limitation of Liability

Apartmenthaus Bern is only liable in cases of intent or gross negligence and only for direct damages. Any further liability is excluded.

9. Withdrawal from the Rental Agreement

9.1 Immediate Withdrawal

The landlord may withdraw from the contract without notice if:

• the apartment is used improperly despite a warning
• the reputation of the property is damaged
• third parties use the apartment
• monthly rents are not paid on time
• disturbances of the peace require police intervention

9.2 Compensation for Damages

In the event of immediate withdrawal, the tenant is liable for all damages (e.g. loss of rent).

9.3 Move-out

Upon vacating the apartment, the tenant is liable for damage to walls, furniture, linen, decoration and fixtures, as well as for their professional restoration.

10. Termination and Cancellation Policy

10.1 Cancellation

Cancellations or early departures must be communicated in writing to the concierge.

10.2 Cancellation Fees (Fixed-Term Bookings)

• Less than 7 days before check-in: 100%
• 7–30 days before check-in: 50%
• 31 days or more before check-in: free of charge

10.3 Open-Ended Rental Agreements

Notice period: 1 month, in writing, effective at the end of the month.

10.4 Individual Arrangements

Apartmenthaus Bern reserves the right to contractually agree on individual cancellation conditions.

11. Severability Clause

Should individual provisions of these GTC be invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a legally valid provision that most closely reflects the economic intent of the original provision.

12. Applicable Law and Place of Jurisdiction

Swiss law shall apply exclusively. The place of jurisdiction is Bern.

Tenants with diplomatic or consular privileges expressly waive such privileges and submit to the jurisdiction and enforcement authorities of Switzerland.